Welcome to the Business Office home page. The Business Office is the billing hub for North Country Community College. The Business Office strives to provide professional, courteous and high quality service to the North Country Community College community, while following New York State mandated directives. We are always improving and updating processes and procedures to assist our students. Our office is where students:
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Pay bills for: tuition and fees, transcripts, immunization requests, Non-credit courses, fax fees, dorm charges, meal plans etc.
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Hand in Certificate of Residence forms
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Set up Payment Plans
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Pick up Refund checks, Payroll and Workstudy Checks
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Inquire about tuition, fees, refunds, financial obligations, 1098-T tax forms
Business Office – Tuition and Bill Payments
PO Box 89
23 Santanoni Avenue
Saranac Lake, NY 12983-0089
Phone: 518-891-2915 ext. 1688
Fax: 518-891-6562
businessoffice@nccc.edu
NCCC FEDERAL ID #14-1497536
Office Locations:
Saranac Lake – Hodson Hall
Malone – Ballard Mill
Ticonderoga – Main building, Welcome Center
Office Hours:
Academic Year – Monday – Friday 8:30am – 4:30pm
Summer Hours – Monday – Thursday 8:00am – 5:00pm
Our Staff
Student Accounts:
Cara Bullock, Account Clerk, Ticonderoga Campus 518-891-2915 ext. 2201 (cbullock@nccc.edu)
Barb Collier, Senior Account Clerk, Saranac Lake Campus 518-891-2915 ext. 1248 (bcollier@nccc.edu)
Dory Dustin, Senior Account Clerk, Malone Campus 518-891-2915 ext. 3218 (ddustin@nccc.edu)
Rachel Pickard, Senior Account Clerk, Saranac Lake Campus 518-891-2915 ext. 1208 (rpickard@nccc.edu)
McCayla Quinn, Bursar 518-891-2915 ext. 1215 (mquinn@nccc.edu)
Purchasing and Accounts Payable:
Mary Smutz, Senior Account Clerk, Malone Campus 518-891-2915 ext. 1221 (purchasing@nccc.edu, accountspayable@nccc.edu)
Payroll and Student Accounts:
Stephanie Rose, Senior Account Clerk, Saranac Lake Campus, 518-891-2915 ex. 1260 (srose@nccc.edu)
Tuition and Fees – Academic Year 2018-2019
Full Tuition & Fee Schedules click here
The below is a base estimate for Resident and Non-Resident Students. Tuition and Fees are subject to change upon approval by the Board of Trustees.
| 2018-2019 CHARGES | RESIDENT with Certificate of Residency | Full Time Semester | Full Time Year | 2018-2019 CHARGES | NON-RESIDENTS / INTERNATIONAL & RESIDENT w/o Certificate of Residency | Full Time Semester | Full Time Year |
| Tuition/Fees | 3,539.00 | 7,078.00 | Tuition/Fees | 6,594.00 | 13,188.00 | ||
| Room/Board | 5,175.00 | 10,350.00 | Room/Board | 5,175.00 | 10,350.00 | ||
| Books/Supplies | 850.00 | 1,700.00 | Books/Supplies | 850.00 | 1,700.00 | ||
| Transportation | 500.00 | 1,000.00 | Transportation | 500.00 | 1,000.00 | ||
| Personal | 1,000.00 | 2,000.00 | Personal | 1,000.00 | 2,000.00 | ||
| Estimated Cost of Attendance | 11,064.00 | 22,128.00 | Estimated Cost of Attendance | 14,119.00 | 28,238.00 |
*Fees are different for each Course of Study
*Transportation and Personal Expenses are not direct costs
Fee Descriptions click here
Payment Due Dates:
Tuition and Fees are due by the first date of classes each semester. NCCC accepts payment via check, cash, money order, Visa, MasterCard and Discover. All payments must be in US funds only. Checks can be made payable to “North Country Community College” or “NCCC”. NCCC does not process online payments at this time. All payment processing is completed through the Business Office.
Failure to pay your bill on-time will result in the following consequences:
-Late fees
-Unable to obtain Official and Unofficial Transcripts
-No Access to Semester Grades
-Inability to Register for Classes
*student accounts being placed on hold may result in the account being sent to a licensed collection agency where additional costs will be incurred.
Billing:
First bills are sent out after the registration date for each student. Monthly bills follow on the 1st of each month for Fall and Spring semesters, 15th of each month for the Summer term. Email reminders will go out mid-month to the student’s NCCC email account. Bills are available 24/7 on the student portal for paperless viewing.
Payment Plans:
We offer payment plans with a one-time, non-refundable, $50.00 fee applied. Payments are split to have the balance paid by the end of each term; first payment is due upon signing. Typical payment plans are three monthly payments but if set up early they can be split into more smaller payments. Once a payment plan is set up mailed statements are no longer sent out. Failure to make your monthly payments will result in late fees and the account being placed on hold.
Self-Paying: Student is responsible for making their own on time payments
Automatic Payments: Credit or Debit Card information is given for the Business Office to make automatic payments on the specified date each month
Financial Aid and Paying your Bill:
Tuition and fee payments are deferred for those receiving financial aid awards such as loans, TAP and Pell. These are received by the school within the second month of the semester. Statements will be sent with Pending Aid included and any balance is expected to be paid upfront or no later than the first financial aid refund date.
Important Dates: Fall 2018
August 13 Book Deferment Begins
August 27 Payment Due, Fall Classes Begin
August 31 Last Day for 100% Refund
September 3 Labor Day, College Closed
September 10 Last Day for 75% Refund of Tuition
September 17 Last Day for 50% Refund of Tuition
September 19 Book Deferment Ends
September 24 Last Day for 25% Refund of Tuition
October 8 Fall Break, College Closed
November 21-23 Thanksgiving, College Closed
December 12 Last Day of Fall Classes
Billing Disclosure and Authorization Form/Promissory Note:
Tuition and fees must be paid by the due date by students. Students are liable for any collection and legal costs incurred as a result of failure to pay. Each student is required to sign and fill out our Billing Disclosure and Authorization form which details the due dates and commitment to pay the college. On the form it is asked that other parties’ names be included as an authorized payer, otherwise no billing information will be discussed with anyone outside the student accounts (this includes parents of students).
Courses dropped prior to the start of term are dropped without any financial liability.
Dropping or withdrawing from a course after the start date results in the student being subject to the tuition and fees. Non-attendance in classes does not relieve the student of financial liability. It is the student’s responsibility to make all changes to their courses in writing with the proper forms with the Record’s Office.
Certificate of Residency Requirement:
To be eligible for NYS Resident Tuition, each year (every 12 months) the student is required by state law to submit an original Certificate of Residency from their resident county treasurer’s office. The original form must be received no later than 30 days after the start of classes.
Students with residency in Franklin and Essex counties are not subject to obtaining the Certificate of Residence. Franklin and Essex county students must present proof of residency directly to the Business Office.
Financial Aid Refunds:
Refunds are given after the financial aid is applied to cover account balances first. Refund dates vary and are determined by varying factors such as the date of completion of aid by the student, the release of funds by the state and loan providers, confirmation of attendance etc.
Refunds checks are processed and distributed by the Business Office on Thursdays (college hours permitting). An email will go out to each student account when their check is available for pickup.
Students must present a valid form of ID to pick up their check.
Checks that are not picked up within 2 weeks will automatically be mailed to the billing address on file per NYS law. It is the student’s responsibility to make sure their billing and mailing addresses are current with the Records Office.
Tuition Refunds:
Students who have registered for classes in a given term and who fail to notify the College in writing prior to the first day of classes will be charged for the entire semester of if applicable utilizing the time frame set forth below.
Requests for tuition refunds must originate in the Records Office. Upon written verification by the Records Office, refund applications will be processed by the Business Office. The amount of refund is as follows:
During the first five days of classes: 75% of tuition only
During the second five days of classes: 50% of tuition only
During the third five days of classes: 25% of tuition only
After the third five days of classes: No refund
Refunds during summer sessions or special terms will be as follows:
Five week session: 50% during the first week
Seven week session: 50% during the first week
Distance Learning and all other courses (except Nursing and Radiologic Technology courses): 75% during the first week and 50% during the second week.
*Federal Student Aid regulations require additional refund procedures for Title IV recipients.
*No Refund will be made to students dropped for disciplinary reasons.
*No Refund will be allowed for fees or advance tuition deposits.